Fully Integrated Call Center Solution
Ezsip provides fully integrated call center solution with excellence beyond receiving and making calls
Automates calling
Tracks call outcomes
Built-in analytics
Manage communication
New functionality brings maximum power
A call center solution that automates all business communication and brings an unsurpassed experience to your customers.
IVR
Click-2-Dial
Reliable Software
24 / 7 Support
Best Cloud Call Center Solution Provider
Ezsip is a leading cloud call center solution provider. Our cloud-based software system is designed to help businesses manage their customer interactions via phone, email, chat, and other channels. Our software system includes features such as automatic call distribution, interactive voice response, call recording and monitoring, real-time reporting, and analytics. Our system is built on the Session Initiation Protocol (SIP) technology, which allows for easy integration with other SIP-enabled systems such as PBXs, softphones, and IP phones.What makes us provide the best call center solution in India, is the level of flexibility and customization offered by our solution.What Does Ezsip's Call Center Software Offer?
As the most trusted call center solutions provider in India, Ezsip provides the most advanced and comprehensive features aimed to improve customer support operations and agent efficiency. Apart from making and receiving calls, our solutions are accurate in the following:
Out Bound Call Centre
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Dynamic Dialer
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Auto Dialer
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Call logs
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IVR
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Call recording
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Call Center Software
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CRM (service)
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Automate and Manage Calls in Real-time with Lightning Speed
Why Choose Ezsip's Call Center Solutions?
Ezsip's call center solutions offer comprehensive features, scalability, flexibility, cost-effectiveness, reliability, and a user-friendly interface. Exclusive features included in our solutions can help businesses achieve their goals
#1
Efficiently Automate Outbound Calls
#2
Efficiently Optimize Outbound Calling
#3
Improved Call Campaigns with Automatic Dialing
#4
Simplify Call Center Management
#5
Saves Agent’s Time and Effort
#6
Maximises Agent Efficiency
#7
Easy Integration with CRM Tools
#8
On-screen Call Handling and Management
#9
Eliminates the Risk of Unanswered Calls and Voicemails
#10
Eliminates the Risk of Busy Signals and Zero Misdials
How It Works
Auto dialers are useful in jobs that need repeated phone calls, such as call centers, sales, and hospitality.
1
Import Contacts
Begin by importing your contact list into the auto dialer software. This can be done through a file upload or integration with your CRM system.
2
Set Call Parameters
Define call parameters such as call timing, maximum concurrent calls, and call pacing to ensure optimal campaign performance.
3
Customize Call Script
Create a personalized call script that agents will follow during their conversations. Tailor the script to match your campaign goals and target audience.
4
Start the Campaign
Launch the auto dialer campaign and let the software initiate outbound calls automatically. It will start dialling numbers from your contact list based on the configured parameters.
Fully Featured Call Center Suite
It enables businesses to tailor the software to their specific needs, enhance customer service capabilities, improve agent productivity, and streamline their operations in a nutshell, businesses scale with Ezsip's call center solution.As a cloud call center solution provider, we utilize cloud-based contact center software that can be accessed through a web browser, eliminating the need for complex on-premises hardware and software installations.It allows for quick setup and deployment to accommodate fluctuating call volumes and agent requirements. Agents will get a view of each customer when using a contact center system, allowing them to respond to inquiries promptly and efficiently.Our Server Locations
Trusted by 5000+ Customers Globally
The best point, the dashboard they provide is excellent, and it gives you the control you want to better evaluate your calls and achieve higher-quality results.
CS Head of a Leading Call Center
Using ezsip for our call center operations has been a game-changer for us. The software is feature-rich, easy to use, and greatly improved our efficiency and productivity.
Sales Head of a Leading Firm
Ezsip has become an integral part of our sales process and we would highly recommend it to any business looking to boost its call center operations.
Call Center Head of a Leading Firm
30 Days money back guarantee
No hassle, no risk. Guaranteed satisfaction. You can cancel your plan anytime.
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Automate and Manage Calls in Real-time with Lightning Speed
Frequently Asked Questions
Dialer portal is a computer program designed to initiate automated telephone calls to a list
of phone numbers. It can be used for various purposes such as telemarketing, appointment reminders,
customer surveys, and debt collection.Auto Dialer software automates the process of making calls and
can handle multiple calls simultaneously, increasing the efficiency and productivity of the
calling process. Some dialer software also comes with features like automatic call distribution,
call monitoring, and call recording.
Dialer portal can help your business grow by streamlining and automating the process of making
calls, resulting in increased efficiency, productivity, and customer engagement.
There are several different types of dialer portals available in the market, each with its own
set of features and capabilities. Some of its common types include:
- Predictive Dialer
- Progressive Dialer
- Auto Dialer
- Voice Broadcasting Dialer
Dialer software provides several benefits over other methods of customer contact, such as manual
calling and emailing. Here are some of the most significant benefits of using dialer software:
- Increased efficiency
- Better customer engagement
- Improved call center productivity
- Better data analysis
- Cost savings
- Improved call quality
When choosing a dialer portal, it's essential to consider the specific needs and requirements of
your business, as well as the size and complexity of your call center environment. Here are some
of the key features to look for when choosing dialer software:
- Predictive dialing
- Integration with CRM
- Real-time call monitoring
- Call recording
- Reporting and analytics
- IVR (Interactive Voice Response)
- Campaign management
- User-friendly interface
- Technical support
A dialer portal can be a valuable tool for businesses with large call centers that
make a high volume of customer calls.