CRM Integration

ezsip allows you to contact a lead from your CRM database.

Integration with your customer relationship management (CRM) system to provide access to customer data and call history.

Integration of call center functionalities with CRM software provides a comprehensive platform for handling customer interactions and improving customer satisfaction.

Better Data Security

Increases Productivity

Improves Customer Service

Provides Accurate Data

Power of CRM

Conversation logs and notes are instantly connected with the CRM system, making everything much easier to manage.By leveraging CRM software tailored for call centers, businesses can enhance customer service, streamline operations, and foster stronger customer relationships through effective management of customer interactions and data.

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Ability to Collaborate, Analyze, & Operate

Better Data Security

Cloud-based CRM systems are maintained on a Virtual Private Cloud (VPC), which is a remote, separated, and secure cloud that secures the data.

Increases Productivity

With CRM, you‘ll be able to make calls immediately from the profiles of leads. They are primarily employed in sales and marketing.

Improves Customer Service

CRM helps create a better customer experience by quicker providing information about the product, services, and contracts, and resolving customer issues.

Frequently Asked Questions

A customized CRM tool enables agents by making it easier and faster for them to call phone numbers from their database. Conversation logs and notes are instantly connected with the CRM system, making everything much easier to manage.

This tool allows you to contact a lead from your CRM database. When your dialer is combined with CRM, you'll be able to make calls immediately from the profiles of leads. They are primarily employed in sales and marketing. A CRM dialer may help firms log calls and create data on critical parameters, in addition to assisting them in establishing solid business relationships.

Here are some benefits of CRM tools:

Better data security

Increases productivity

Minimizes human error

Help resolve issues faster

Improves customer service

Provides accurate data

The most typical application is to automate inbound and outgoing calls as well as to redirect calls. In the later scenario, the IVR system eliminates the requirement for a switchboard operator to answer incoming calls. This instance commonly displays a menu of alternatives to a caller and may attempt to address frequently requested queries.